Orders & Payments

What payment methods do you accept?

We accept all major payments methods, including cash. card, contactless payments and online payments options.

Can i get an invoice with my purchase

Yes, Just let us know at the checkout and we'll provide an invoice.

Can I change or cancel my order?

Yes! Just give us a call and we'll be happy to assist you.

How do i know if my order went through.

You'll receive a confirmation email or message once your order is placed.

Can i request a specific product you don't currently stock?

We're always open to suggestion! Contact us and we'll try source it for you.

Can i pay on delivery?

We currently do not offer cash on delivery/

Shipping & Delivery

Do you ship internationally?

At the moment, we only ship to Malta and Gozo.

Do you offer same-day delivery?

Depending on your location in Malta/Gozo, we may be able to arrange same-day delivery. Contact us for details.

How long does delivery take?

Deliveries within Malta/Gozo usually take 4 working days (Saturday & Sundays not included)

How much does delivery cost?

We have a fee of €6 on each order but orders over €60 are free to Malta and Gozo

Do you offer in-store pinkup?

Yes! You can choose "Pickup from Store at checkout.

Products

Do you stock official/licensed products?

Yes, all our items are 100% genuine and sourced from trusted suppliers.

Can you reserve an item for me?

We can hold items for a short period - just give us a call to arrange.

Gift Options

Do you offer gift cards/vouchers?

Yes, we offer gift vouchers that can be used in-store.

How long is a gift receipt valid?

A gift receipt is valid for one month from the purchase date.

Store Information

Where are you located?

You can find us at Top Spot, Paola

What are your opening hours?

Our opening hours are from

  • Monday - Friday 8am -12pm / 4pm - 7pm
  • Saturday 8am - 1pm
  • Sunday 8am - 11am

Returns & Issues

What is your return policy?

items much be returned to our store at Top Spot Paola in their original condition.

What if my item is damaged or faulty?

Please bring it back to our store and we'll replace or assist you.

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